Create your free guest app in less than 5 minutes
Create your free guest app in less than 5 minutes
For hotels and short-term rentals that want to improve their guest experience
For hotels and short-term rentals that want to improve their guest experience
For all types of hospitality businesses
Explore what Guest experience software can do for your business.
For all types of hospitality businesses
Explore what guest experience software can do for your business
The HolidayHero Guest App
Leading hospitality brands such as Marriot Bonvoy and LeCollectionist have invested in their own branded apps to elevate guest experiences. These apps require development skills, maintenance and high investments. With HolidayHero you can create your guest app in less than 5 minutes and effortlessly list your hotel or short-term vacation rental. The guest app can be downloaded on iOS and Android stores or accessed directly through the browser.
Mobile-Based App
Mobile-Based App
By offering a mobile-based guest app, you can enhance your guests' experience and provide them with convenient access to all the information they need about your property. With the HolidayHero app, your guests can easily view and manage their bookings, access your hotel's amenities and services, and receive personalized recommendations, all while staying connected to your brand. It's also accessible offline, making it accessible anywhere at anytime.
By offering a mobile-based guest app, you can enhance your guests' experience and provide them with convenient access to all the information they need about your property. With the HolidayHero app, your guests can easily view and manage their bookings, access your hotel's amenities and services, and receive personalized recommendations, all while staying connected to your brand. It's also accessible offline, making it accessible anywhere at anytime.
Web-Based App
Web-Based App
Unlike the mobile app, guests can easily access the web app directly through their browser, eliminating the need for additional downloads and reducing friction in accessibility.
More importantly, the HolidayHero web app offers greater branding freedom, allowing to remove all HolidayHero branding, from the web app URL to the screensaver logo, providing a more customized and personalized experience for guests. Additionally, the web app tends to receive feature updates earlier than the mobile app counterpart, ensuring timely enhancements and functionalities.
Unlike the mobile app, guests can easily access the web app directly through their browser, eliminating the need for additional downloads and reducing friction in accessibility.
More importantly, the HolidayHero web app offers greater branding freedom, allowing to remove all HolidayHero branding, from the web app URL to the screensaver logo, providing a more customized and personalized experience for guests. Additionally, the web app tends to receive feature updates earlier than the mobile app counterpart, ensuring timely enhancements and functionalities.
Why Guest Apps?
Why Guest Apps?
It's essential to recognize that guests heavily rely on their mobile devices for a range of purposes. It's time to move away from outdated in-property books and lengthy PDF files, and instead make sure that all property information is readily available at any time and from any location.
It's essential to recognize that guests heavily rely on their mobile devices for a range of purposes. It's time to move away from outdated in-property books and lengthy PDF files, and instead make sure that all property information is readily available at any time and from any location.
How Guest Apps help improve the guest experience
Convenience and Efficiency
01
Guest apps offer a one-stop solution for various needs, such as checking in and out, making reservations, ordering room service, accessing information about the facility, and more. This reduces the need for guests to stand in lines, make multiple calls, or physically interact with staff for routine tasks, leading to a smoother and more efficient experience.
Personalization
02
Guest apps often allow guests to customize their experience based on their preferences. This could include setting room temperature, selecting a specific view, requesting certain amenities, and even receiving tailored recommendations for nearby attractions or services. Personalized experiences create a sense of exclusivity and make guests feel valued.
Notifications and Updates
03
Keep guests informed about events, special offers, and important information through push notifications. This helps you engage with guests during their stay and encourages them to explore various offerings.
Mobile Check-In/Check-Out:
04
Simplify the arrival and departure process by enabling guests to complete check-in and check-out procedures through the app. This feature minimizes wait times and adds a touch of convenience.
Language Support
05
guest apps offer multilingual support, making it easier for international travelers to access information and communicate with staff even if there's a language barrier.
Promotions & loyalty programs
06
Guest apps can offer special promotions, discounts, and loyalty rewards to incentivize repeat visits. This can foster a stronger connection between guests and your brand.
Environmental Impact
07
By reducing the need for printed materials, guest apps contribute to environmental sustainability.
For all types of hospitality businesses
Explore what guest experience software can do for your business
Guest App features
Guest App features
Digital guidebooks
Make your guests' stay hassle-free by providing all the essential information beforehand. Customize your guidebooks with the help of data collected by HolidayHero. Include photos, videos, or a live cam to your guests' updated on the weather and snow conditions.
Personalized upselling
Guests tend to be happier when their journey is personalized to their preferences. You can upsell by catering to their specific needs and offering services and experiences that align with their individual profiles.
Branding possibilities
With HolidayHero, you get a branded guest app available on both iOS and Android stores. It's the perfect way to enhance your brand and attract returning bookings with top-of-the-line technology. Give your brand the recognition it deserves!
Guest communication
HolidayHero automates guest communication to provide crucial property or hotel information, upsells, and online check-in before their arrival.
How Guest Apps help improve the guest experience
Convenience and Efficiency
01
Guest apps offer a one-stop solution for various needs, such as checking in and out, making reservations, ordering room service, accessing information about the facility, and more. This reduces the need for guests to stand in lines, make multiple calls, or physically interact with staff for routine tasks, leading to a smoother and more efficient experience.
Personalization
02
Guest apps allow guests to customize their experience based on their preferences. This could include setting room temperature, selecting a specific view, requesting certain amenities, and even receiving tailored recommendations for nearby attractions or services. Personalized experiences create a sense of exclusivity and make guests feel valued.
Notifications and Updates
03
Keep guests informed about events, special offers, and important information through push notifications. This helps you engage with guests during their stay and encourages them to explore various offerings.
Mobile Check-In/Check-Out:
04
Simplify the arrival and departure process by enabling guests to complete check-in and check-out procedures through the app. This feature minimizes wait times and adds a touch of convenience.
Language Support
05
Guest apps offer multilingual support, making it easier for international travelers to access information and communicate with staff even if there's a language barrier.
Promotions & loyalty programs
06
Guest apps can offer special promotions, discounts, and loyalty rewards to incentivize repeat visits. This can foster a stronger connection between guests and your brand.
Environmental Impact
07
By reducing the need for printed materials, guest apps contribute to environmental sustainability.
The Benefits of Embracing Guest Experience Software
The Benefits of Embracing Guest Experience Software
The Benefits of Embracing Guest Experience Software
Seamless guest experience
Seamless guest experience
Seamless guest experience
Our platform empowers you to offer a seamless and personalized guest journey right after the booking til their departure. Our intuitive app allows guests to access important information, inquire, request services, and explore local experiences.
Our platform empowers you to offer a seamless and personalized guest journey right after the booking til their departure. Our intuitive app allows guests to access important information, inquire, request services, and explore local experiences.
Our platform empowers you to offer a seamless and personalized guest journey right after the booking til their departure. Our intuitive app allows guests to access important information, inquire, request services, and explore local experiences.
Brand continuity & loyalty
Brand continuity & loyalty
Brand continuity & loyalty
Guest app technology is crucial in maintaining brand continuity and fostering guest loyalty. By providing a dedicated app, hotels can extend their brand experience beyond the physical property, creating a seamless and personalized digital journey for guests.
Guest app technology is crucial in maintaining brand continuity and fostering guest loyalty. By providing a dedicated app, hotels can extend their brand experience beyond the physical property, creating a seamless and personalized digital journey for guests.
Guest app technology is crucial in maintaining brand continuity and fostering guest loyalty. By providing a dedicated app, hotels can extend their brand experience beyond the physical property, creating a seamless and personalized digital journey for guests.
Concierge services & upsells
Concierge services & upsells
Concierge services & upsells
We understand you want to create unique guest experiences. Effortlessly showcase and promote these experiences, allowing guests to explore and book them conveniently through the app. This not only boosts revenue opportunities but also increases guest engagement.
We understand you want to create unique guest experiences. Effortlessly showcase and promote these experiences, allowing guests to explore and book them conveniently through the app. This not only boosts revenue opportunities but also increases guest engagement.
We understand you want to create unique guest experiences. Effortlessly showcase and promote these experiences, allowing guests to explore and book them conveniently through the app. This not only boosts revenue opportunities but also increases guest engagement.
Efficient operations
Efficient operations
Efficient operations
Optimize your operations and streamline workflows. Our open API integrates with your existing systems, such as property management software. This reduces manual tasks, improves efficiency, and frees up your staff to focus on providing exceptional service and memorable experiences.
Optimize your operations and streamline workflows. Our open API integrates with your existing systems, such as property management software. This reduces manual tasks, improves efficiency, and frees up your staff to focus on providing exceptional service and memorable experiences.
Optimize your operations and streamline workflows. Our open API integrates with your existing systems, such as property management software. This reduces manual tasks, improves efficiency, and frees up your staff to focus on providing exceptional service and memorable experiences.
Learn how Rens was able to increase his spend per booking by 150%.
Learn how Rens was able to increase his spend per booking by 150%.
Learn how Rens was able to increase his spend per booking by 150%.
HolidayHero's guest app is a game-changer! It has significantly increased our spending per booking by a whopping 150%.
Their efficient system makes handling requests a breeze, saving us a lot of time. A must-have for the modern property manager!
How Guest Apps help improve the guest experience
Convenience and Efficiency
01
Guest apps offer a one-stop solution for various needs, such as checking in and out, making reservations, ordering room service, accessing information about the facility, and more. This reduces the need for guests to stand in lines, make multiple calls, or physically interact with staff for routine tasks, leading to a smoother and more efficient experience.
Personalization
02
Guest apps often allow guests to customize their experience based on their preferences. This could include setting room temperature, selecting a specific view, requesting certain amenities, and even receiving tailored recommendations for nearby attractions or services. Personalized experiences create a sense of exclusivity and make guests feel valued.
Notifications and Updates
03
Keep guests informed about events, special offers, and important information through push notifications. This helps you engage with guests during their stay and encourages them to explore various offerings.
Mobile Check-In/Check-Out:
04
Simplify the arrival and departure process by enabling guests to complete check-in and check-out procedures through the app. This feature minimizes wait times and adds a touch of convenience.
Language Support
05
guest apps offer multilingual support, making it easier for international travelers to access information and communicate with staff even if there's a language barrier.
Promotions & loyalty programs
06
Guest apps can offer special promotions, discounts, and loyalty rewards to incentivize repeat visits. This can foster a stronger connection between guests and your brand.
Environmental Impact
07
By reducing the need for printed materials, guest apps contribute to environmental sustainability.
Why guests love HolidayHero
Why guests love HolidayHero
Freedom to self-serve
Freedom to self-serve
Guests can request and order services and experiences according to their wishes.
Guests can request and order services and experiences according to their wishes.
Ease of finding information
The guest app gives guests 24/7 access to important property information.
Automated travel initiary
The guest app automatically updates the guest's travel itinerary after requesting specific upsells.
Local recommendations
Guests love to get local tips and explore the neighborhood.
Ready to embrace guest experience software?
Ready to embrace guest experience software?
Build your guest app in less than 5 minutes!
Copyright © 2023 HolidayHero. All rights reserved.
Copyright © 2023 HolidayHero. All rights reserved.
Copyright © 2023 HolidayHero. All rights reserved.