The Guest Experience App for Hotels

Elevate your guest experience to new heights with Holidayhero

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Powerful Guest Experience Software

Leading brands such as Marriot Bonvoy and LeCollectionist have already used technology to elevate their guest experiences. And now, with HolidayHero, you can access cutting-edge technology that requires no development skills and enhance your guest experiences today.

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Manage your hotel guest experience

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Digital guidebooks

Share all necessary hotel information effortlessly through our electronic guidebooks, streamlining communication with your guests and minimizing repetitive inquiries at the front desk.

Upsell services & experiences

Promote your upsell offerings through in-app marketing announcements and persuade your guests to spend more.

Guest communications

With our guest experience app, you can digitize and automate all guest interactions beyond the booking.

Guest insights

Build guest profiles and gain guest insights. Learn what your guests prefer during their stay and anticipate for next bookings.

How Guest Apps help improve the guest experience

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Convenience and Efficiency
01
Guest apps offer a one-stop solution for various needs, such as checking in and out, making reservations, ordering room service, accessing information about the facility, and more. This reduces the need for guests to stand in lines, make multiple calls, or physically interact with staff for routine tasks, leading to a smoother and more efficient experience.
Personalization
02
Guest apps allow guests to customize their experience based on their preferences. This could include setting room temperature, selecting a specific view, requesting certain amenities, and even receiving tailored recommendations for nearby attractions or services. Personalized experiences create a sense of exclusivity and make guests feel valued.
Notifications and Updates
03
Keep hotel guests informed about events, special offers, and important information through push notifications. This helps you engage with guests during their stay and encourages them to explore various offerings.
Mobile Check-In/Check-Out:
04
Simplify the arrival and departure process by enabling guests to complete check-in and check-out procedures through the app. This feature minimizes wait times and adds a touch of convenience.
Language Support
05
Guest apps offer multilingual support, making it easier for international travelers to access information and communicate with staff even if there's a language barrier.
Promotions & loyalty programs
06
Guest apps can offer special promotions, discounts, and loyalty rewards to incentivize repeat visits. This can foster a stronger connection between guests and your brand.
Environmental Impact
07
By reducing the need for printed materials, guest apps contribute to environmental sustainability.

Convenience and Efficiency
01
Guest apps offer a one-stop solution for various needs, such as checking in and out, making reservations, ordering room service, accessing information about the facility, and more. This reduces the need for guests to stand in lines, make multiple calls, or physically interact with staff for routine tasks, leading to a smoother and more efficient experience.
Personalization
02
Guest apps often allow guests to customize their experience based on their preferences. This could include setting room temperature, selecting a specific view, requesting certain amenities, and even receiving tailored recommendations for nearby attractions or services. Personalized experiences create a sense of exclusivity and make guests feel valued.
Notifications and Updates
03
Keep hotel guests informed about events, special offers, and important information through push notifications. This helps you engage with guests during their stay and encourages them to explore various offerings.
Mobile Check-In/Check-Out:
04
Simplify the arrival and departure process by enabling guests to complete check-in and check-out procedures through the app. This feature minimizes wait times and adds a touch of convenience.
Language Support
05
guest apps offer multilingual support, making it easier for international travelers to access information and communicate with staff even if there's a language barrier.
Promotions & loyalty programs
06
Guest apps can offer special promotions, discounts, and loyalty rewards to incentivize repeat visits. This can foster a stronger connection between guests and your brand.
Environmental Impact
07
By reducing the need for printed materials, guest apps contribute to environmental sustainability.

Here's why Hotels love HolidayHero

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Branded Guest App

Extend your digital brand experience, build guest loyalty and, increase direct bookings. Get your branded Web, IOS, and Android App today.

Increase RevPAR

Boost your guest revenue by providing extra services and experiences. Advertise your offerings through in-app marketing announcements and encourage your guests to spend more.

Integrates with your tech-stack

With HolidayHero's API, you can effortlessly integrate it with your existing tech stack. It easily integrates with property management systems, smart locks, and other IoT systems.

Save time on guest management

Guests can easily access essential information on their own by digitizing frequently asked questions, eliminating the need for your team's assistance and optimizing your front desk operations.

Learn how Herve was able to reduce front office pressure by 60%

We've been searching for Hotel Guest App technology like Holidayhero for years, but personnel shortages and development costs hindered our ability to implement it. Fortunately, we stumbled upon Holidayhero.

Since implementing the guest App, our guests have been asking fewer questions, resulting in a decrease in front-office pressure. With our concierge and front office freed up, they can focus on providing our guests with the best possible experience during their stay at our hotel.